Data controller
CHAUTRAM, whose registered office is at Tour lumina - 3 Av. Loulou Boilaville, 97200 Fort de France, hereinafter referred to as « CHAUTRAM » or « we, is committed to protecting and respecting your privacy.
This Policy (and other documents referred to herein) describe what personal information we collect from you and how we process that information.
Personal information we collect from you.
We collect personal data from your visits to the website including, but not limited to, traffic data, location data, weblogs, survey and contact forms, and other communication data, as well as the resources you access. The fact that we collect your personal information will facilitate your visit to the website in the future as we will be able to offer you relevant content based on the location from which you access the website.
We will collect any information you provide us when you use our contact forms. The sharing of your personal data via our contact forms is not a regulatory or contractual requirement. However, please note that the fields marked with an asterisk (*) are mandatory as we need this information to answer your request. Other information or personal data that you share with us when completing our contact forms is at your sole discretion. When you contact us, we record and keep this correspondence.
We use your personal data to send you direct marketing communications by email, if you have selected this option in the corresponding form. You can unsubscribe at any time to stop receiving such communications.
We may also store cookies.
How do we use your personal information?
Your personal data will be collected and processed for the following purposes:
- Providing the most appropriate content and resources according to your preferences.
- Answering your questions and requests when you contact us.
- Sending you additional information, such as upcoming events or newsletters, that may be of interest to you.
- Allowing us to create, publish, and improve the content that is most relevant to you.
- Ensuring that the content provided through the website is presented in the most efficient manner for you and best suited to your device.
- Allowing you to benefit from the interactive features of our website, whenever you wish.
- Developing and further improving the website and the systems to better serve you.
Our use of your personal information as described above is permitted by the applicable data protection law, as it is:
- Necessary for our legitimate interests in the pursuit of the purposes outlined above; these interests cannot, in any situation, prevail over the protection of your private life;
- In certain cases, necessary to the respect of our legal and regulatory responsibilities, such as the disclosure to the competent authorities, regulators, or public institutions;
- In certain cases, necessary for the performance of a task performed in the public interest and, in case of recourse to particular categories of personal data, necessary to establish, exercise, or defend rights in the framework of legal action, or for processing related to personal data that is clearly in the public domain;
- Under certain circumstances, done with your consent, which you periodically transmit to us when, for example, you agree to receive marketing communications and news by email.
We do not make decisions based solely on automated processing, including profiling, that produces legal effects concerning you or that significantly affects you.
The retention period of your personal data depends on the purpose of the processing of these data and the tool used for this processing. It is not possible to set out the different data retention periods in a reasonably understandable way in this Policy. The criteria used to determine the applicable data retention period are as follows: we will retain the personal information defined in this Policy as long as it is (1) necessary to achieve the intended purposes, (2) necessary for the purpose of our business relationship with you, (3) you consent to it, and/or (4) as required by applicable data retention laws and regulations.
Third-party communication
In order to facilitate the use of your information and to provide you with content and/or resources, we communicate your data to third parties. However, this communication will take place only in the following circumstances:
- Communication to suppliers, service providers: periodically, we may engage or use other companies to perform certain functions on our behalf. For example, this may be the case for the hosting and/or maintenance of the website's content, the provision of certain features on the website, the provision of marketing services, or the provision, at your request, of financial information.
- We are also likely to send your data to training and social action organizations, which are themselves subject to a strict duty of confidentiality.
These suppliers are established in Europe. The third-party recipients with whom we share your data will have access to it only to the extent necessary to perform their functions, and may not use your personal information for any other purpose. These recipients will be subject to contractual confidentiality obligations.
- At our sole discretion, we may determine that communication with government or law enforcement agencies is necessary as legally required.
IP addresses and cookies
We collect information about your computer, including (where possible) your IP address, operating system, and browser type, for system administration purposes. This is statistical data about the browsing habits and behaviors of our users and does not identify you or any other individual.
For the same purpose, we may obtain information related to your general use of the Internet, by using a cookie file deposited and stored on your device. Cookies help us improve the website and provide better and more personalized content.
If you share your computer with others, we advise you not to select the « Remember me » option when it is offered by the website.
Where is your personal information stored and processed?
As explained above under paragraph « Third-party communication », we provide your personal data to suppliers, service providers, or third-party agents.
We endeavor to take all reasonable steps to ensure that your personal data is securely processed in accordance with this Policy.
Is your data transferred outside the European Union?
Your personal data may be transferred and processed in one or more countries, outside the European Economic Area (EEA). We will only transfer your data to countries that offer an adequate level of protection, or according to methods that comply with data protection regulations (for example, via the standard contractual clauses adopted by the European Commission).
Data security
Although we are committed to doing everything we can to protect your personal data, you should bear in mind that no transmission of information over the Internet can be guaranteed to be 100% secure. As a result, we cannot ensure the security of any information you transmit to us via the Internet. You therefore transmit all this information at your own risk.
Although we use strict and extensive means to protect your personal data, we cannot guarantee the security of data transmitted over the Internet.
Your rights. How to access and update your personal information.
Access right: You have the right to access the personal information we hold about you, subject to certain legal restrictions.
Right to rectification: You have the right to ask us to correct errors in your personal data.
Right of deletion: You have the right to ask us to delete your personal data under certain conditions, subject to certain legal restrictions.
Right to withdraw consent: You have the right to withdraw your consent to the collection, processing and transfer of your personal data at any time.
The right to portability: you have the right to receive your personal data in a structured and commonly used format and to transmit it to another controller.
Right to limitation of processing: You have the right to ask us to limit the processing of your personal data in certain circumstances.
Right of opposition: You have the right to object to the processing of your personal data in certain circumstances.
To exercise your rights, please contact us at the following address:
We will endeavour to respond to your requests as soon as possible and, in any event, within the time limits provided for by the applicable legislation.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes we make to our Privacy Policy will be posted on this page.
We advise you to consult this page regularly to take note of any updates or changes.